FAQ

 

What is WestSideSneakers?

 

We're a sneaker store located in Poland. We've been on the ebay market since 2012 providing our clients with top shelf sneakers such as Air Jordans, Foamposites, Kobes, Lebrons, KDs and many more Nike BBall kicks.

In 2015 finally we decided to take a step ahead and set our own website. But the main goal remains the same - provide our Customers with top sneakers.

 

Are all products 100% authentic?

 

We only sell 100% authentic shoes. We do not deal with fakes, b-grades, factory variants etc. We guarantee the authenticity of all our products. All of our sneakers come from Nike's authorized retailars based in Poland & Germany - we are confident about their authenticity.

All photos used on our website were taken by our staff.

 

Are all shoes brand new?

 

Yes we only sell 100% deadstock (brand new) shoes, which always come in the original box.

 

How do you ship your products?

 

We ship all of our sneakers via priority international with tracking and insurance. We always double box your kicks to ensure that they arrive safely to Your location.

 

How much is the shipping cost?

 

Shipping cost is given at the checkout, please select your country and shipping cost will be calculated automatically. For example:

 

Europe $27 (any additional product is $12). Except Germany, Czech Republic & Slovakia (shipping to these countries is cheaper).

 

North America (USA, Canada, Mexico & Puerto Rico) $34 (any additional product is $18)

 

Asia & South America ($39 additional product $20)

 

Australia $50 (additional item $29)

 

How long does delivery take? Is the tracking available?

 

Delivery to most countries usually takes 8-12 business days. Unfortunately we have no control over delivery whatsoever and we are not responsible for delays caused by the post. All of our packages are insured.

 

You can track your order here or on your national post office website.

 

What payment do you accept?

 

We only accept payments via Paypal. If you don't have a PayPal account you can easily and quickly register on www.PayPal.com. Paypal is a 100% secure service for sending and receiving money. It's as secure and easy as it gets.

 

What is your return policy?

 

Due to international shipments all sales are final. We do not issue refunds or accept exchanges so please make sure you're buying the exact product and size you need. We always double check the order before shipping. If for some reason we accidentally send the wrong product, please contact us and we will fix the problem as soon as possible.

Please fell free to ask any questions. You can use special Contact Button or just send as an email on cs@westsidesneakers.com

 

There are no products to list in this category.